Senior Facilities Manager
2 weeks ago
We are seeking a highly experienced and skilled Key Accounts Manager to join our team at MPRTC. As a Key Accounts Manager, you will be responsible for managing and developing our soft services contracts, ensuring that our clients receive the highest level of service and satisfaction.
Key Responsibilities:- Manage and develop soft services contracts to ensure client satisfaction and retention.
- Develop and implement strategies to improve service delivery and quality.
- Collaborate with internal stakeholders to ensure effective communication and coordination.
- Conduct regular site visits to monitor service delivery and identify areas for improvement.
- Manage and maintain accurate records and reports to track contract performance and client satisfaction.
- Grade 12
- Degree or professional qualification in Facilities Management/Business Management preferred.
- Minimum 8 years senior management experience in hard and soft FM services, with at least 5 years in contract management.
- Hard and soft services operational knowledge advantageous.
- Experience managing commercial and contractual elements.
- Proven ability in managing resources and subconsultants.
- Experience managing budgets, costs, and profitability.
- Advanced computer skills, including presentation material.
MPRTC offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.
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