Senior Facilities Manager

2 weeks ago


Cape Town, Western Cape, South Africa MPRTC Full time
Job Title: Key Accounts Manager – Soft Services

We are seeking a highly experienced and skilled Key Accounts Manager to join our team at MPRTC. As a Key Accounts Manager, you will be responsible for managing and developing our soft services contracts, ensuring that our clients receive the highest level of service and satisfaction.

Key Responsibilities:
  • Manage and develop soft services contracts to ensure client satisfaction and retention.
  • Develop and implement strategies to improve service delivery and quality.
  • Collaborate with internal stakeholders to ensure effective communication and coordination.
  • Conduct regular site visits to monitor service delivery and identify areas for improvement.
  • Manage and maintain accurate records and reports to track contract performance and client satisfaction.
Requirements:
  • Grade 12
  • Degree or professional qualification in Facilities Management/Business Management preferred.
  • Minimum 8 years senior management experience in hard and soft FM services, with at least 5 years in contract management.
  • Hard and soft services operational knowledge advantageous.
  • Experience managing commercial and contractual elements.
  • Proven ability in managing resources and subconsultants.
  • Experience managing budgets, costs, and profitability.
  • Advanced computer skills, including presentation material.
What We Offer:

MPRTC offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.



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