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Policy Services Coordinator

1 week ago

Rustenburg, North-West, South Africa Vij Personnel Cc TA Info Personnel Full time
Long-Term Insurance Career

Vij Personnel Cc T/A Info Personnel is seeking a skilled and experienced Client Service Administrator to join their team in the long-term insurance industry.

About the Company

We are a reputable company in the long-term insurance industry, seeking a dedicated professional to join our dynamic team.

Job Requirements

The successful candidate will be responsible for:

  • Handling all aspects of policy services, including debit orders, address changes, cessions, withdrawals, surrenders, beneficiary nominations, and claims processing.
  • Providing exceptional client service and support, addressing inquiries, and resolving issues promptly and professionally.
  • Collaborating with internal teams to ensure seamless coordination and execution of client service activities.
  • Maintaining accurate records and documentation of client interactions and transactions.
  • Identifying opportunities for process improvement and optimizing service delivery.

The ideal candidate will possess a strong foundation in long-term insurance principles, computer literacy, and a minimum of 5 years' experience in the long-term insurance industry.