Welcome Centre Coordinator
5 days ago
Job Overview:
- This position is responsible for ensuring a positive first impression for all members visiting our facility.
Job Summary:
- Manage the daily operations of the Welcome Centre, providing exceptional customer service and support to members.
Key Responsibilities:
- Assist with Club Administration tasks as needed
- Cash handling and financial management
- Communicate effectively with members and staff
- Lead and manage the Reception Services team
- Monitor access and overrides for staff and members
- Reception stock control and inventory management
- Resolve member complaints in a timely and professional manner
- Train and develop Reception Services team members
Requirements:
- High school diploma or equivalent required; degree in business administration or related field preferred
- Minimum 2 years of experience in a front desk or welcome desk role
- Proven track record of excellent customer service and communication skills
- Ability to work varied shifts, including evenings and weekends
- Physical ability to perform job duties
- Reliable transportation to and from work
We offer a competitive salary of $65,000 per year, plus benefits and opportunities for growth and development within the company.
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Welcome Centre Supervisor
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