Digital Research Consultant

2 days ago


Johannesburg, Gauteng, South Africa Tower Group Full time
We are seeking an experienced Digital Research Consultant to join our team at Tower Group. In this role, you will be responsible for conducting research to inform product design decisions and providing actionable insights to drive business growth. The ideal candidate will have 5-8 years of experience in a Design Research role, with a strong background in qualitative research methods, human behavior, and user-centered design principles.

You will work closely with cross-functional teams to prioritize research questions, develop user testing protocols, and present research findings to stakeholders. We offer a competitive salary of $90,000 - $120,000 per year, depending on experience, plus a comprehensive benefits package.

In this role, you will have the opportunity to work on multiple projects simultaneously, collaborate with talented designers and product managers, and contribute to the development of innovative digital products that meet the needs of our users. Key responsibilities include conducting UX research, developing and implementing user testing protocols, analyzing and interpreting quantitative and qualitative data, presenting research findings to stakeholders, working collaboratively with cross-functional teams, and staying up-to-date with industry trends and best practices in UX research and design.

The requirements for this role include 5-8 years of experience in a Design Research role, a strong background in qualitative research methods, human behavior, and user-centered design principles, excellent communication and presentation skills, the ability to work collaboratively with cross-functional teams, strong analytical and problem-solving skills, and familiarity with Agile processes and methodologies. Preferred qualifications include a degree in the humanities, psychology, sociology, politics, anthropology, or commerce, a postgraduate qualification or certification in UX design or research, and Usability Analyst Certification.

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