User Experience Researcher
2 months ago
Key Responsibilities
- Conduct UX research for Vodacom Financial & Digital Lifestyle Services.
- Design studies that address both user behavior and attitudes.
- Conduct research using a wide variety of qualitative methods, including semi-structured interviews, contextual inquiries, usability studies, and surveys.
- Recruit participants and assist UX designers in running user testing studies.
- Generate insights that fuel ideation and evaluate designs.
Requirements
- Comprehensive knowledge in a variety of industry-centric qualitative research methods.
- Demonstrated ability to plan and conduct research in collaboration with design, technology, and product management teams.
- Knowledge of quantitative, behavioral analysis, and statistical concepts.
- Experience with survey research (questionnaire design, sampling, analysis).
- Excellent communication and interpersonal skills.
Preferred Qualifications
- 5-8 years of experience within a Design Research role.
- degree in the humanities, commerce, or a related field.
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