Branch Operations Manager
7 days ago
We are seeking an experienced Branch Operations Manager to join our team at Recruitment Solutions. In this key role, you will provide full administrative support to our Branch Manager and team, ensuring the smooth operation of our branch.
About the Job:
Your responsibilities will include maintaining client databases, scheduling appointments, handling phone calls and emails, and assisting with marketing and client events. You will update CRM databases, create Excel spreadsheets for customer and supplier accounts, order grocery items, liaise with suppliers, file both hard copy and electronic documents, process daily sales and stock-take items, upload invoices, raise purchase orders, manage the telephone, welcome customers/visitors/clients, and maintain frontline etiquette.
Key Responsibilities:
- Update CRM databases
- Create Excel spreadsheets for customer and supplier accounts
- Order grocery items
- Liaise with suppliers
- Filing - hard copy and electronic
- Process daily sales and stock-take items
- Process and upload invoices
- Raise purchase orders
- Manage telephone
- Assist and welcome customers/visitors / clients
- Maintain frontline etiquette
- Ensure customer queries and, or complaints are attended to speedily and efficiently
Requirements:
To succeed in this role, you will need to have a Matric certificate or relevant diploma/experience, minimum 3 years working experience in a similar role, excellent communication skills, strong computer skills, and the ability to learn new systems. You must also possess good verbal and written communication skills, the ability to multi-task, and maintain a high level of confidentiality. Additionally, you should have excellent customer care skills.
The estimated salary for this position is $45,000 per year. This role offers growth and development opportunities for the right person.
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