Branch Operations Manager

2 weeks ago


Cape Town, Western Cape, South Africa SGS Full time
Job Title: Branch Operations Manager

Job Summary

The Branch Operations Manager is responsible for overseeing the day-to-day operations of the branch, ensuring the smooth running of daily activities, supervising staff, and maintaining excellent communication with clients.

Key Responsibilities

  • Supervise and manage the day-to-day operations of the branch, ensuring compliance with company policies and procedures.
  • Coordinate with the Operations Supervisor and Senior Inspectors to ensure effective and efficient performance of division functions.
  • Manage client complaints and issues, ensuring timely and efficient resolution.
  • Approve invoices and purchase orders, ensuring adherence to company policies and procedures.
  • Oversee the maintenance of sample storerooms and company vehicles, ensuring they are kept in good condition.
  • Ensure adherence to International Standards (GAFTA/FOSFA/IFIA) and company Code of Ethics.
  • Perform any other reasonable tasks assigned by the direct line supervisor/manager or branch manager.

Qualifications and Requirements

  • Education: Minimum grade 12/Matric with mathematics as a subject and necessary qualification/expertise with laboratory analysis.
  • Computer literate (Microsoft Office, Word, Excel, etc.).
  • Experience in inspection or laboratory industry.
  • Excellent problem-solving skills, attention to detail, and interpersonal skills.
  • Ability to work well under pressure, meet deadlines, and maintain a positive attitude.


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