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Sales Support Specialist

2 months ago

Bloemfontein, Orange Free State, South Africa ACDC Dynamics Full time

ROLE OBJECTIVE

:
The primary focus of this position is to effectively showcase the ACDC product portfolio. This role involves maintaining sales and nurturing client relationships within the Franchise sector. You will be responsible for ensuring exceptional customer service and fostering loyalty among clients.

KEY RESPONSIBILITIES:

Generate and manage franchise quotations Engage in negotiations and finalize sales transactions, including discount requests to facilitate conversions Solicit customer feedback and monitor order fulfillment Drive up-selling and cross-selling initiatives, including the promotion of exclusive inventory Cultivate relationships and collaborate with the sales team and other departments Address and resolve customer complaints promptly Maintain discipline in timekeeping, workspace organization, personal presentation, and adherence to company policies Develop and sustain strong customer relationships

REQUIREMENTS:

High school diploma (Matric) Experience in inbound sales Strong communication skills Ability to adapt to change and maintain composure under pressure Proficient in multitasking Keen attention to detail Process-oriented mindset Familiarity with systems and processes Assertive personality Exceptional planning and organizational skills Effective time management and urgency perception Strong problem-solving capabilities

WORK LEVEL: Junior

JOB TYPE: Permanent

SALARY: Market Related

EMPLOYMENT EQUITY POSITION: No