ISP Support Specialist
2 weeks ago
Job Title: ISP Support Specialist
Company: Rectitude Recruit
About the Job: We are seeking a highly skilled ISP Support Specialist to join our team. The successful candidate will be responsible for providing technical support to customers and internal staff on fibre and wireless services, as well as assisting with the maintenance and troubleshooting of computer hardware and software.
Key Responsibilities:
- Provide technical support to customers and internal staff on fibre and wireless services.
- Assist with the maintenance and troubleshooting of computer hardware and software.
- Install, configure, and maintain network devices, including routers, switches, and firewalls.
- Configure and troubleshoot VoIP systems.
- Perform routine maintenance tasks, including network monitoring and security checks.
Requirements:
- Matric certificate.
- Relevant IT degree or diploma.
- Mikrotik MTCNA/MTCRE certification.
- Valid driver's license and reliable transportation.
- Minimum 3 years' experience in a similar role.
- Excellent communication and problem-solving skills.
Working Hours: Mondays to Fridays, 16:00 to 21:00, with rotational weekend shifts.
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