Employee Experience Strategist

3 days ago


Cape Town, Western Cape, South Africa TTEC Full time

At TTEC, we're passionate about delivering exceptional customer experiences that drive business results. As an Employee Engagement Lead in Cape Town, South Africa, you'll play a critical role in shaping the company's culture and employee experience.

About the Role

We're seeking a skilled professional to lead our employee engagement initiatives and develop strategies to enhance employee satisfaction, retention, and productivity. In this role, you'll work closely with senior leadership to create an amazing employee experience, manage all communication and engagement strategies, and oversee the onboarding program for new employees.

Key Responsibilities:

  • Develop and implement creative engagement strategies to boost employee morale and motivation
  • Partner with senior leadership to create an inclusive and supportive work environment
  • Manage all communication and engagement strategies to ensure effective internal and external messaging
  • Oversee the onboarding program for new employees to ensure seamless integration into the team
  • Identify areas for process improvement and make recommendations to senior leadership

Requirements:

  • Bachelor's degree in Communications or equivalent experience
  • Proven track record of developing and implementing successful employee engagement strategies
  • Excellent communication and interpersonal skills
  • Able to analyze data and identify trends to inform engagement strategies
  • Familiarity with project management tools and software

We Offer:

  • A competitive salary of $75,000 - $90,000 per year
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A generous paid time off policy and flexible work arrangements
  • Ongoing training and development opportunities to enhance your skills and career growth
  • A collaborative and dynamic work environment that values diversity and inclusion

TTEC is an equal opportunity employer committed to building a diverse and inclusive workforce. We welcome applications from qualified candidates who share our values and passion for delivering exceptional customer experiences.



  • Cape Town, Western Cape, South Africa Merand Corbett & Associates Full time

    Job Title: Human Resources StrategistAn exciting opportunity has arisen for a skilled Human Resources Strategist to join Merand Corbett & Associates. As a key member of our team, you will be responsible for developing and implementing HR strategies that drive business growth and excellence.About the Role:We are seeking a highly motivated and experienced...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    Key ResponsibilitiesThe successful candidate will be responsible for managing recruitment campaigns, supporting employee onboarding and leavers, maintaining accurate employee data, and collaborating with the People and Culture Business Partner to achieve team objectives.


  • Cape Town, Western Cape, South Africa SALT Employee Benefits Full time

    Welcome to SALT Employee Benefits, where we empower young professionals to grow their careers in the Financial Services Industry. Our Graduate Development programme offers a comprehensive learning experience, aligning with our company's vision to provide exceptional employee benefits.**Job Description: We are looking for talented graduates with a passion for...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    Role OverviewThe Legends Agency is a prestigious establishment that values innovation, teamwork, and employee growth. We are seeking a Sales Technology Strategist to lead our sales technology initiatives and drive operational excellence within our dynamic team.


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    The Legends Agency is seeking a highly skilled Sales Operations Strategist to lead our sales technology initiatives and drive operational excellence in Camps Bay.About the Role:We are looking for a strategic and detail-oriented professional who can analyze and improve existing sales processes, implementing best practices to drive efficiency and...


  • Cape Town, Western Cape, South Africa HR Genie Full time

    At HR Genie, we're seeking a skilled Rewards Specialist to drive our compensation and benefits strategy. With a focus on market competitiveness, employee motivation, and business alignment, this role is ideal for an experienced professional.Job Description:This Strategic Rewards Strategist position involves designing and implementing effective reward...

  • Financial Strategist

    3 weeks ago


    Cape Town, Western Cape, South Africa HR Genie Full time

    Job Title:Financial StrategistCompany Overview:HR Genie is a leader in HR solutions, committed to delivering exceptional results. As a Financial Strategist, you will play a crucial role in shaping our financial future.Job Description:We are seeking a highly skilled Financial Strategist to lead financial strategy, oversee financial operations, and support...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    Revenue Manager Opportunity at The Legends AgencyWe are seeking a seasoned Revenue Strategist to join our team at a luxury hotel in Cape Town, South Africa. This is an exciting opportunity to drive revenue growth and maximize profitability across our portfolio of high-end properties.About the RoleThis is a challenging yet rewarding role that requires strong...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    Unlock Revenue Opportunities with The Legends AgencyAbout the Role:We are seeking an experienced Luxury Revenue Strategist to join our team at The Legends Agency. As a key member of our revenue management team, you will be responsible for developing and implementing innovative strategies to drive revenue growth across our portfolio of luxury properties.Key...


  • Cape Town, Western Cape, South Africa Frogg Recruitment SA Full time

    **About the Role**Frogg Recruitment SA is seeking a highly skilled Business Partner Strategist to join their team in Cape Town. This is a fantastic opportunity for an experienced HR professional to drive strategic initiatives and contribute to the growth of the company.**Key Responsibilities**Partner with senior management to design and implement effective...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    The Legends Agency seeks a skilled Coal Market Strategist to analyze coal market trends, negotiate contracts, and manage key relationships in Somerset West, Cape Town.Key ResponsibilitiesAnalyze coal markets to develop strategic trade plans and drive high-stakes deals.Source and negotiate deals with suppliers and buyers, leveraging strong negotiation skills...

  • Content Strategist

    3 weeks ago


    Cape Town, Western Cape, South Africa Set Consulting Full time

    Job Title: Content StrategistSet Consulting is seeking a highly skilled Content Strategist to join our team. The ideal candidate will have a strong background in marketing and communications, with experience in developing and implementing content strategies.About the Role:The successful candidate will be responsible for creating engaging content for various...


  • Cape Town, Western Cape, South Africa TalentLink Full time

    Job Title: Digital Marketing StrategistCompany Overview: TalentLink is a dynamic organization seeking a skilled Digital Marketing Strategist to join our team.We are looking for an individual with experience in developing and executing digital marketing strategies that drive business growth and engagement. As a key member of our marketing team, you will be...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    About The Legends AgencyWe are a luxury hospitality group operating in one of the world's most stunning destinations. Our properties offer unparalleled service and exceptional experiences to our discerning guests.Job Title: Luxury Revenue StrategistJob Type: Full-timeSalary:$120,000 - $150,000 per annumJob DescriptionOverviewWe are seeking an experienced...


  • Cape Town, Western Cape, South Africa Frogg Recruitment SA Full time

    Talent Acquisition Strategist Bellville Cape TownOur client in the IT industry seeks a highly experienced Talent Acquisition Strategist to source, recruit and build talent pools for future IT staff.The ideal candidate will have 3-5 years of experience in recruitment from an IT background. This role involves sourcing and recruiting top talent for our client's...


  • Cape Town, Western Cape, South Africa Set Consulting Full time

    Senior Content StrategistWe are seeking a highly skilled Senior Content Strategist to join our team at Set Consulting in Simondium, Cape Winelands. This is a full-time, on-site position that requires a minimum of 5 years' experience as a Copywriter.The ideal candidate will have a passion for farm life, fresh produce, and luxury hospitality, with fluency in...

  • Sales Strategist

    3 weeks ago


    Cape Town, Western Cape, South Africa HR Genie Full time

    Job Title: Sales StrategistThe ideal candidate will have a strong understanding of sales strategies and tactics, as well as experience in developing and implementing sales plans. A successful Sales Strategist at HR Genie will be responsible for driving revenue growth through effective sales planning and execution. Key responsibilities include:- Developing...


  • Cape Town, Western Cape, South Africa West Coast Personnel Full time

    West Coast Personnel">This role is an excellent opportunity for a highly motivated and skilled professional to join our team at West Coast Personnel as a Customer Success Strategist. The successful candidate will be responsible for guiding customers through the onboarding process, ensuring they understand how to use our platform. They will also provide...


  • Cape Town, Western Cape, South Africa West Coast Personnel Full time

    Job Title: Digital Content StrategistOverview: West Coast Personnel is a leading staffing agency looking for a skilled digital content strategist to join our team. As a digital content strategist, you will develop and implement effective content marketing campaigns to drive business results and enhance our online presence.Salary: $70,000 - $90,000 per annum...


  • Cape Town, Western Cape, South Africa RareCruit Full time

    We are seeking a seasoned professional to fill the role of Global Defence Solutions Strategist. As a key member of our team, you will play a pivotal part in shaping our client's defence solutions and contributing to their position as a leading provider to over 50 countries worldwide.About Our ClientOur client is an ideal employer that values hard work and...