Employee Experience Strategist
3 days ago
At TTEC, we're passionate about delivering exceptional customer experiences that drive business results. As an Employee Engagement Lead in Cape Town, South Africa, you'll play a critical role in shaping the company's culture and employee experience.
About the RoleWe're seeking a skilled professional to lead our employee engagement initiatives and develop strategies to enhance employee satisfaction, retention, and productivity. In this role, you'll work closely with senior leadership to create an amazing employee experience, manage all communication and engagement strategies, and oversee the onboarding program for new employees.
Key Responsibilities:
- Develop and implement creative engagement strategies to boost employee morale and motivation
- Partner with senior leadership to create an inclusive and supportive work environment
- Manage all communication and engagement strategies to ensure effective internal and external messaging
- Oversee the onboarding program for new employees to ensure seamless integration into the team
- Identify areas for process improvement and make recommendations to senior leadership
Requirements:
- Bachelor's degree in Communications or equivalent experience
- Proven track record of developing and implementing successful employee engagement strategies
- Excellent communication and interpersonal skills
- Able to analyze data and identify trends to inform engagement strategies
- Familiarity with project management tools and software
We Offer:
- A competitive salary of $75,000 - $90,000 per year
- A comprehensive benefits package, including medical, dental, and vision coverage
- A generous paid time off policy and flexible work arrangements
- Ongoing training and development opportunities to enhance your skills and career growth
- A collaborative and dynamic work environment that values diversity and inclusion
TTEC is an equal opportunity employer committed to building a diverse and inclusive workforce. We welcome applications from qualified candidates who share our values and passion for delivering exceptional customer experiences.
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