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Customer Service Manager
1 week ago
We are seeking a Network Operations Coordinator to join our team at Digital Solutions Group. The successful candidate will be responsible for coordinating network operations, providing exceptional customer service, and collaborating with internal teams to resolve technical issues.
The ideal candidate will have a strong technical background, excellent communication skills, and the ability to work effectively in a fast-paced environment. Experience with network management systems and troubleshooting tools is highly desirable.
Key Responsibilities:
- Coordinate network operations, including monitoring, maintenance, and upgrades.
- Provide technical support to customers, resolving issues promptly and professionally.
- Collaborate with internal teams to resolve complex technical issues and implement process improvements.
- Analyze network performance data to identify trends and areas for improvement.
