Sales Professional
2 months ago
The Account Manager will be responsible for managing existing client relationships and identifying new business opportunities within the Corporate Sector. This includes:
- Providing clients with continuous product and solutions updates
- Responsible for the day-to-day management of current clients and generating new business
- Achieving quarterly and annual sales targets
- Maintaining and growing market share within the Corporate Sector
- Providing weekly feedback on pipelines and quotations as well as strategic initiatives for projects
- Conducting and submitting monthly sales forecasting
- Updating sales tools and relevant systems, along with the customer information sheet
- Client calls and physical visits to be conducted at least once every 2 weeks, with a minimum of 12 client visits per week
Telephonic client calls are to be conducted at least once a week, with daily call planning on all allocated accounts. The Account Manager will also be responsible for:
- Preparing and providing clients with quotations on request
- Following up on quotations on a bi-monthly basis
- Ensuring clients are updated on deliveries and order progress as and when needed
- Delivering products if required
- Providing after-sales support to clients
- Following up on invoices and payments
- Attending weekly debtors' meetings
- Attending product training sessions
- Ensuring internal training is up to date on a quarterly basis
- Attending sales meetings and marketing events
- Assistance with tender submissions as and when required
The ideal candidate will have:
- Senior Certificate (essential)
- Relevant qualification (preferred)
- Minimum of 7 years' relevant experience in a senior sales position within the Public & Municipalities, Agencies and Parastatals Sector
- Technical knowledge of products including VOIP, Audio Visual, Video Conferencing, WIFI, Networking, Client Computing & Data Centre Solutions
- Product knowledge including Avaya, Microsoft, Crestron, Extron, Poly, CISCO, Huawei, Yealink, Audio Codes, HP, Dell, and VM Ware
- Should have achieved a target performance of more than 75% over the past 3 years
- Existing client base
- Microsoft Office Suite - Intermediate Level or higher, with a focus on Excel
- Strong interpersonal skills, good relationship building characteristics, and good communication skills
- Ability to be polite and compassionate without lacking confidence
- Deadline driven, accurate, and attention to detail
- Able to multi-task, organised, honest, and reliable
- Analytical, punctual, and able to perform well under pressure
- Entrepreneur flair and solution-driven
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