Workforce Manager

At WNS Global Services, we are seeking a seasoned Workforce Optimization Manager to spearhead our forecasting, planning, and resourcing efforts. If you have a proven track record of driving efficiency and reducing resource costs, this could be your dream job.About the RoleThis is an exciting opportunity to join our team as a Workforce Optimization Manager....

About this role:Job Summary:We are seeking an experienced Senior Workforce Manager to join our team at WNS Global Services. As a key member of our Contact Center Operations team, you will be responsible for forecasting, planning, and resourcing functions within our campaigns, as well as the management of a team of Planners, Schedulers, and Real Time...

Telebest Workforce Management Analyst RoleWe are seeking a highly skilled Workforce Management Analyst to join our team at Telebest.Job DescriptionThe ideal candidate will have experience in coordinating multiple projects and data simultaneously, as well as direct experience as a Workforce Management RTA for at least 2 years. They should also possess strong...

Job DescriptionThis WFM role is responsible for creating schedules based on forecast and actual trends.We are looking for a professional who can improve efficiencies and enhance utilization of resources.Support real-time teams to manage and achieve the SLAs.Key Responsibilities:Expert level understanding of Workforce management principles such as Erlang C...

About Amazon Development Centre (South Africa) (Proprietary) LimitedAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to...

At Telebest, we are seeking a skilled Workforce Management Analyst to join our team. In this role, you will be responsible for the creation and management of schedules to ensure optimal delivery of customer experience. Your duties will include real-time monitoring and reporting of schedule deviations, coordination with outsourced sites, and work on real-time...

Job DescriptionThis role involves creating schedules based on forecast and actual trends to improve efficiency and enhance resource utilization. You will support real-time teams to manage and achieve Service Level Agreements (SLAs) by leveraging your expertise in Workforce Management principles, such as Erlang C.We are seeking an experienced professional...

Job Title: Workforce Management AnalystTFG Human Resources is seeking a highly skilled Workforce Management Analyst to join their team.Develop business staffing/scheduling plans, models and forecasting for the retail (stores) operations environment.Provide scheduling and forecasting solution that is aligned to business strategies and budgets.Collects and...

Frogg Recruitment SA seeks an accomplished Workforce Development Officer to lead the design, implementation, and management of training programs in Cape Town.We require a candidate with 3-5 years of experience in HR Learning & Development, preferably from the software / IT industry. A degree in Human Resources or a similar field is essential. The successful...

Job SummaryWe are seeking an experienced Real Time Workforce Analyst to join our AWS Support Engineering team in South Africa. As a valuable member of our team, you will be responsible for real-time monitoring of service levels and site performance during the day to ensure effective management of the incoming and outbound phone, chat and email volume.

Managed People Solutions, a leading provider of innovative workforce solutions, is offering a unique internship opportunity to young, ambitious TVET students seeking hands-on experience in Human Resource Management.This exciting program is designed for individuals who have completed their N6 Certificate and are looking to complete their 18-month workplace...

Job DescriptionCompany Overview: Engineered Workforce (Pty) Ltd is a leading provider of renewable energy solutions.Salary: R500,000 - R700,000 per annum.Job Summary: We are seeking an experienced Renewable Energy Project Manager to oversee the development of wind and solar projects.Key Responsibilities:Manage project portfolios and ensure successful project...

OverviewThe Workforce Group Ltd is seeking an experienced Financial Analyst to join our dynamic team in a pivotal role within depot operations. This position offers the opportunity to utilize strong analytical skills and attention to detail to drive financial management and optimization within our depot.Job DescriptionWe are looking for a highly skilled and...

Job SummaryWe are seeking an experienced Staffing Operations Manager to oversee workforce management and ensure the seamless execution of staffing operations.About the RoleThis is a pivotal position that requires strong organizational, analytical, and communication skills. The ideal candidate will have at least a Bachelor's degree and 4 years of...

About the RoleFrogg Recruitment SA is looking for a skilled Learning Experience Manager to join our team. The ideal candidate will have 3-5 years of experience in the software/IT industry and a proven track record in designing, implementing, and managing training frameworks.The main purpose of this role is to ensure a technically skilled workforce and...

Company OverviewWest Coast Personnel is a leading provider of workforce management solutions. We strive to deliver high-quality services that meet the needs of our clients and candidates.

Job OverviewWe are seeking a highly skilled Intraday Operations Manager to join our team at WNS Global Services.This is a key role in our Workforce Management (WFM) team, responsible for ensuring that the right number of agents are available at the right time to meet customer demand.The ideal candidate will have strong analytical and problem-solving skills,...

About the RoleWe are seeking a highly skilled Human Capital Strategist to join our team at Sanlam Group. As a key member of our organization, you will play a critical role in driving business success through effective human capital management.Job DescriptionIn this dynamic and fast-paced environment, you will be responsible for partnering with senior leaders...

About Kerston FoodsKerston Foods is a leading force in the food distribution industry, driven by innovation, sustainability, and visionary strategies. We thrive on growth, have a committed workforce, and a dynamic team spirit that sets us apart.Our mission is to foster a culture of curiosity and accountability, where questioning leads to innovative solutions...

We are seeking a highly skilled Facilities Operations Manager to oversee daily operations within our healthcare facility in Brackenfell.The successful candidate will be responsible for maintaining high-quality standards of deliverables, adhering to site-specific SLAs. They will manage client relationships, conduct cleaning and equipment inspections, and...