Workforce Planning Specialist
1 month ago
TFG Human Resources is seeking a highly skilled Workforce Management Analyst to join their team.
- Develop business staffing/scheduling plans, models and forecasting for the retail (stores) operations environment.
- Provide scheduling and forecasting solution that is aligned to business strategies and budgets.
- Collects and maintains data associated with store trade for both long and short term periods to continuously develop model and identify patterns.
- Identify the characteristics that affect staffing and scheduling (Store size, brand format, trading patterns).
- Analyse the current factors affecting overstaffing & understaffing.
- Identify the entities affected by WFM.
- Identify the business factors that have an impact on scheduling patterns.
- Outline the steps of calculating staff needs.
- Identify the components of staff workload.
- Define the store operations / customer service impact when staff is added or reduced.
- Define and Calculate the occupancy and productivity measures.
- Degree in business, BSC, stats or IT (Mathematics) or 3 years relevant experience.
- Experience with WFM software (preferable).
- 2-3 years Data analysis / Data Mining experience.
- Computer literate with advanced knowledge of excel.
Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.
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Workforce Management Specialist
1 month ago
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