Intraday Operations Manager

1 month ago


Cape Town, Western Cape, South Africa WNS Global Services Full time
Job Overview

We are seeking a highly skilled Intraday Operations Manager to join our team at WNS Global Services.

This is a key role in our Workforce Management (WFM) team, responsible for ensuring that the right number of agents are available at the right time to meet customer demand.

The ideal candidate will have strong analytical and problem-solving skills, with experience in trend analysis and forecasting.



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