Senior Business Transformation Leader

3 days ago


Johannesburg, Gauteng, South Africa Puma Energy Full time

About the Role:

We are seeking a highly skilled Business Operations Specialist to join our team at Puma Energy. As a key member of our global organization, you will be responsible for driving end-to-end business transformation and putting efficiency at the center of our processes.

Key Responsibilities:

  1. Partner with stakeholders across Puma Energy to define and articulate specific requirements, ensuring a deep understanding of operational needs and objectives.
  2. Apply domain expertise in optimizing business operations, bringing strategic alignment in Terminal Operations, Inventory, Sales, Safety, Finance, HR, and Customer Management.
  3. Develop and report quality metrics of processes, identify major pain points, investigate root causes, and provide solutions that eliminate, simplify & automate business processes.
  4. Work across critical systems such as Navision, Sphera, Salesforce (SFDC), and TMS facilitating accurate data retrieval and performance measurement.
  5. Analyze and resolve support tickets and communicate to users.
  6. Support UATs with test cases, ensure Post Go-Live Stability.

Requirements:

  1. Proven work experience as a Business/Data Analyst or similar role.
  2. Strong hands-on knowledge of SQL.
  3. Sound knowledge of various BI tools like Tableau, Qlikview, Power BI, etc.
  4. Efficient communication and analytical skills.
  5. Strong organizational and leadership skills.
  6. Understanding of the end-to-end data BI journey.
  7. Finance, Retail, Sales, Operations, etc. Domain Expertise.


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