Senior Travel Designer

1 month ago

Sandton, South Africa Wild Dreams Hospitality Full time
Job Title: Senior Travel Designer - Owned Brands

We are seeking a highly skilled Senior Travel Designer to join our team at Wild Dreams Hospitality. As a Senior Travel Designer, you will be responsible for developing and promoting product and building journeys in the inbound travel industry.

Key Responsibilities:
  • Secure and Present Journeys: Secure, cost, and present journeys to Sales agents promptly, focusing on sales success and maximizing booking potential.
  • Foster Strong Connections: Foster strong connections with Sales agents and suppliers, ensuring effective communication and service delivery to enhance partnerships and client satisfaction.
  • Manage New Requests: Manage new requests from Sales agents, from initial quote to booking confirmation, ensuring accuracy and timely processing while maintaining booking integrity.
  • Develop Relationships: Develop and nurture relationships with suppliers and AP partners, leveraging these connections to optimize booking outcomes and enhance client experiences.
  • Oversee Provisional Bookings: Oversee the maintenance of provisional bookings, ensuring all relevant documents, special offers, and correct details are accurately recorded and communicated.
  • Stay Updated: Stay updated on regional logistics, supplier knowledge, industry trends, and company policies, actively participating in training, trade shows, and familiarization trips for ongoing professional development.

Requirements:

  • Grade 12 with mathematics
  • A Tertiary certificate in Travel & Tourism/Hospitality is advantageous
  • Must have at least 4-5 years experience in a senior position
  • Must be confident in handling customer relationships
  • Must have an in-depth knowledge of Southern and East Africa
  • Knowledge of Mozambique, Mauritius, and Seychelles is highly advantageous
  • Should be computer literate (Microsoft Office: Outlook, Teams, Excel, and Word)
  • Must have working knowledge of TourPlan and WETU or similar booking/operating system
  • Should have excellent attention to detail

About Us:

Wild Dreams Hospitality is a leading provider of travel solutions, dedicated to delivering exceptional experiences to our clients. We are committed to excellence and innovation, and we are seeking a talented Senior Travel Designer to join our team.

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