Senior Travel Designer

1 month ago


Sandton, South Africa Wild Dreams Hospitality Full time
Job Title: Senior Travel Designer

We are seeking a highly skilled and experienced Senior Travel Designer to join our team at Wild Dreams Hospitality.

Key Responsibilities:
  • Plan and execute educational itineraries to enhance product knowledge for Travel Designers and Owned Agencies.
  • Coordinate with the Associated Product Department and third-party suppliers to build and enhance travel itineraries.
  • Manage bookings, including car rentals, flights, and necessary documentation.
  • Liaise with regions for authorization on rates and permissions, ensuring compliance with yield rules and company policies.
  • Raise invoices, allocate correct codes, and handle financial queries promptly, ensuring timely payment processing.
  • Design and quote itineraries based on company guidelines, understanding guest needs, and following up on outstanding quotes.
  • Maintain updated booking information, upload relevant documents, and ensure accuracy in all booking files and systems.
  • Collaborate with Management and Operations, including handing over bookings and confirming services with relevant teams.
Requirements:
  • Matric certificate with mathematics (minimum standard grade or above)
  • Tertiary certificate in Travel & Tourism/Hospitality
  • 4-5 years experience in a senior level
  • Experience in handling customer relationships and developing and promoting product and services in the inbound travel industry
  • Computer literate and working knowledge of TourPlan and WISH or similar
  • Excellent communication skills in English (written and verbal)
  • General product knowledge on Southern & East Africa
  • Personal or educational travel experience is highly advantageous
  • Excellent attention to detail
  • Proficiency in a foreign language is advantageous
  • Excellent team player who is service and result-oriented
  • Precise organizational skills
  • Ability to work under pressure and prioritize demands
  • Self-starter with good administration skills
  • Passion for wildlife and a commitment to sustainability and conservation


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