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Reservations Manager

2 months ago


Cape Town, Western Cape, South Africa Executive Placings Full time
Reservations Manager Opportunity

Executive Placings is seeking an experienced Reservations Manager to lead our reservations team and drive sales growth. This hybrid role is based in Cape Town and offers a negotiable salary plus benefits.

Key Responsibilities:

  • Maintain strong relationships with key accounts and clients
  • Deliver on and exceed sales targets as per business expectations
  • Monitor the quoting and operational accuracy of the team
  • Ensure daily operational excellence
  • Oversee workload distribution and quotation checks
  • Guide the team to achieve goals and maintain motivation
  • Be approachable and supportive, with excellent communication skills and customer care
  • Support management decision-making with input and insights

Requirements:

  • Experience leading a Reservations Team for an inbound tour company/destination management company
  • Excellent knowledge of Southern and East Africa
  • Proficiency in MS Office, Tourplan, and Wetu

Travel Opportunities:

Occasional travel to Southern Africa for educational and familiarization trips, with a focus on reporting back and providing training to the team.