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Revenue-Driven Sales Director

1 week ago

Benoni, Gauteng, South Africa Kontak Recruitment Full time

Sales and Leadership Position Available

Kontak Recruitment is seeking a talented Sales and Leadership professional to join our team as a Call Centre Sales Manager.

The successful candidate will be responsible for leading a high-performing sales team in Pretoria, South Africa, creating sales plans, setting targets, and ensuring the team meets financial goals.

This role requires an individual with strong leadership skills, an entrepreneurial mindset, and a results-driven approach. The ideal candidate will understand disciplinary procedures, monitor performance, and train staff to improve sales.

Responsibilities:
  • Develop and execute sales strategies to drive conversion rates and maximize sales potential.
  • Lead, motivate, and manage a team of approximately 40 sales consultants, providing ongoing training, coaching, and development to enhance performance.
  • Serve as the first point of contact for new customer inquiries, filtering leads to the appropriate channels, and build and maintain long-term relationships with customers to ensure retention and satisfaction.
  • Develop and implement sales plans aligned with business objectives, providing daily, weekly, and monthly reports on sales performance and team productivity.
Requirements:
  1. 5–8 years experience in call centre sales within the financial services industry.
  2. Minimum 3–5 years experience in a managerial role within a call centre sales environment.
  3. Proven track record in sales leadership, achieving and exceeding targets.
  4. Outbound and inbound sales experience (following up with clients and handling inquiries).
  5. Strong understanding of credit bureaus, credit reports, and financial products.
  6. Good knowledge of competitor offerings in the financial services sector.
  7. Proficiency in sales performance management, reporting, and analytics.
  8. Entrepreneurial mindset, treating the sales department as a revenue-generating unit.
  9. Excellent problem-solving, organizational, and time management skills.
  10. Ability to manage multiple projects and work under pressure.
  11. Computer literate with experience in CRM software and sales reporting tools.