Senior Spa Operations Coordinator
5 days ago
Staff Solutions Recruitment is currently seeking a highly skilled and experienced Senior Spa Operations Coordinator to join their team.
**Job Summary:**
We are looking for a professional with strong leadership skills, excellent administrative abilities, and a passion for delivering exceptional customer service. The ideal candidate will have a minimum of 2 years of experience in a similar role within a 5-star spa environment and possess relevant beauty-related qualifications.
**Key Responsibilities:**
- Assist the senior manager by ensuring the highest standards of service in the spa are maintained and developed at all times.
- Assist with brand marketing of the spa and retail generation.
- Effectively co-ordinate and supervise the Front desk operations of the Spa as deemed necessary.
- Address and resolve both guest concerns and complaints.
- Supervise the front desk reception employees.
- Work in accordance with the internal and external control procedures.
- Assist with stock control and stock take administration and procedures.
- Issue out stock to therapists as required and maintain records thereof.
- Co-ordinate group and individual bookings.
**Requirements & Qualifications:**
- A minimum of 2 years' experience in a similar role within a 5-star spa environment.
- Relevant beauty-related qualification.
- Professional disposition.
- Excellent telephone etiquette.
- Strong administrative skills.
- Excellent planning and organizing skills.
- Proficiency in MS Office applications (e.g., Word, Excel, Outlook).
- Working knowledge of spa booking and hotel systems.
**What We Offer:
- An estimated salary of $80,000 per annum, commensurate with experience.
- Flexible working hours and rostered shifts.
- Reliable transport.
- Opportunities for career growth and development.
If you are a motivated and results-driven professional looking to advance your career in the spa industry, please submit your application. Staff Solutions Recruitment is an equal opportunity employer and welcomes applicants from diverse backgrounds.
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