Junior Manager

1 month ago


Port Elizabeth, Eastern Cape, South Africa Staff Solutions Recruitment Full time
Key Responsibilities

We are seeking a highly skilled and experienced Junior Manager to join our team at Staff Solutions Recruitment. As a key member of our spa operations team, you will be responsible for ensuring the highest standards of service are maintained and developed at all times.

Key Areas of Responsibility
  • Assist the senior Manager in maintaining and developing the spa's service standards
  • Assist with brand marketing and retail generation
  • Coordinate and supervise front desk operations as needed
  • Address and resolve guest concerns and complaints
  • Supervise front desk reception employees
  • Work in accordance with internal and external control procedures
  • Assist with stock control and stock take administration and procedures
  • Issue stock to therapists as required and maintain records
  • Coordinate group and individual bookings
Requirements

To be successful in this role, you will need:

  • Relevant beauty-related qualification
  • A minimum of 2 years' experience in a similar role within a 5-star spa environment
  • Minimum 2 years' experience in an administrative function
  • Professional disposition, excellent telephone etiquette, and a positive demeanor
  • Strong administrative skills, excellent planning and organizing skills, and proficiency in MS Office applications
  • Working knowledge of spa booking and hotel systems
  • Ability to work rostered shifts and irregular hours as per operational requirements
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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