Branch Manager

1 week ago


East London, Eastern Cape, South Africa Abantu Staffing Solutions Full time

Job Summary:

We are seeking a highly skilled and experienced Branch Manager to lead our Sales Department. The successful candidate will be responsible for managing the sales team, ensuring department profitability, and overseeing general office and facilities management.

Key Responsibilities:

  • Manage the Sales Department: Lead and motivate the sales team to achieve sales targets and improve department profitability.
  • General Office and Facilities Management: Ensure the smooth operation of the office and facilities, including staff attendance, punctuality, and performance.
  • Staff Management: Oversee the performance of staff, including technical and admin departments, and ensure they meet their Key Performance Indicators (KPIs).
  • Customer Management: Manage customer expectations, resolve issues, and escalate unresolved matters to Directors within 48 hours.

Requirements:

  • Qualifications: Matric, relevant tertiary qualification (advantageous), and Microsoft Office skills.
  • Experience: 5+ years of experience in office, facilities, staff, and client management.
  • Skills: Excellent leadership, communication, planning, and organizational skills.

Competencies:

  • Reliable and responsible: A mature person with attention to detail and a strong work ethic.
  • Excellent leadership and communication skills: Ability to lead and motivate the sales team and communicate effectively with customers and staff.
  • Well-presented and professional: A well-presented and professional individual with excellent planning and organizational skills.


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