Assistant Branch Manager

3 weeks ago

East London, South Africa Grandmark International Full time

_**Customer Centricity**_
- Stay abreast of competing markets, development, building, etc. in the community and surrounding areas. Contact contractors/developers etc. in pursuit of business.
- Maintain relationships with customers and suppliers, building a favorable company image. Resolve problems and complaints as they arise.
- Successfully resolve customer issues timely and professionally.
- Ensure that all deliveries to customers are promptly, cost effectively and accurately handled
- **Business Processes**_
- Direct and coordinate counter and outside sales (if applicable) efforts. Assist in account development. Direct sales program to develop new markets. Make joint calls with salesmen as needed.
- Coordinate counter maintenance, merchandising and promotional activity.
- Set branch pricing and direct quotation activities (if applicable).
- Monitor outstanding COD’s and overdue debtors weekly with the respective credit controller.
- Ensure that petty cash is controlled accurately and is spot-checked regularly.
- Authorize telephone, water and electricity accounts and minimize wastage
- Manages freight expenses, customer discounts, and pricing to maintain profit levels.
- Review daily reports, taking appropriate action as needed.
- Maintain branch security, opening and closing of branch, oversee cash deposit activity.
- Direct warehouse operations. Maintain necessary inventory levels, order materials, route deliveries and pickups.
- Attend periodic branch manager's meetings.
- Help plan/maintain facility layout to promote safety, security, and productivity while leveraging available space.
- Analyze and evaluate activities, costs, operations, budgets and forecast data to determine branch progress towards stated goals and objectives
- Drive sales staff to meet and exceed daily/monthly set targets
- Responsible for the Health and Safety aspects of the branch, which includes ensuring certificates are up to date, training is done, inspections are done monthly, risks are investigated and reported, audits are cleared and improved on
- **Inventory**_
- Ensure that optimum stock levels are attained and maintained.
- Monitor buyouts purchased and sold.
- Ensure minimum stock shrinkages by enforcement of security measures.
- Coordinate annual inventory and manage branch inventory status Including but not limited to; cycle counts, demand, trends and min/max calculations.
- Reconcile inventory discrepancies and adjustments.
- Negotiate pricing and issues with vendors in conjunction with purchasing and sales management
- **Fleet**_
- Ensure that warehouse manager carry out daily checks on the operation and movement of vehicles.
- Ensure that vehicles are kept neat, clean and in a roadworthy condition.
- Ensure that all fixed assets are kept in good working order.
- **Leadership Competencies**_
- Adaptability and self development
- Results oriented and drives execution
- Builds organisational relationships
- Leads / Manages change & innovation
- Communication
- Vision / Strategy & judgement
- Develops and inspires people
- Talent Management

**Salary**: R26,000.00 - R29,000.00 per month

Ability to commute/relocate:

- East London, Eastern Cape: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (required)

**Experience**:

- managing staff: 4 years (required)
- automotive spare parts: 5 years (required)
- retail/wholesale: 5 years (required)

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