Branch Director

2 months ago


East London, Eastern Cape, South Africa Abantu Staffing Solutions Full time

Job Summary:

Abantu Staffing Solutions is seeking a highly skilled and experienced Branch Director to lead our Sales Department. As a key member of our team, you will be responsible for driving sales department profitability, managing office and facilities operations, and overseeing staff attendance and performance.

Key Responsibilities:

  • Department Leadership: Provide strategic direction and guidance to the Sales Department to achieve business objectives.
  • Profitability Management: Develop and implement plans to ensure sales department profitability, including budgeting, forecasting, and cost control.
  • Office and Facilities Management: Oversee the day-to-day operations of the office, including facilities maintenance, supplies, and equipment.
  • Staff Management: Manage staff attendance, punctuality, and performance, including conducting performance evaluations and providing coaching and development opportunities.
  • KPI Management: Oversee the technical and administrative departments' key performance indicators (KPIs) to ensure alignment with business objectives.
  • Customer Management: Manage customer expectations and resolve any issues or concerns in a timely and professional manner.
  • Issue Escalation: Escalate any unresolved issues to the Directors within 48 hours.

Requirements:

  • Education: Matric and a relevant tertiary qualification (advantageous).
  • Skills: Microsoft Office, valid driver's license, and office automation experience.
  • Experience: 5+ years of experience in office, facilities, staff, and client management.

Competencies:

  • Reliability: A reliable and responsible individual with a strong work ethic.
  • Attention to Detail: Excellent attention to detail and ability to multitask.
  • Leadership and Communication: Excellent leadership and communication skills, with the ability to motivate and inspire team members.
  • Planning and Organisation: Strong planning and organisational skills, with the ability to prioritise tasks and manage multiple projects.
  • Professionalism: A well-presented and professional individual with excellent interpersonal skills.

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