Senior Debt Management Coordinator

3 weeks ago


Cape Town, Western Cape, South Africa WNS Global Services Full time

Welcome to WNS Global Services, where we offer a dynamic and challenging work environment for talented individuals. We are currently seeking an experienced Senior Debt Management Coordinator to join our team.

The successful candidate will have the opportunity to contribute to the smooth operation of our debt review and administration department. This role requires strong organizational skills, attention to detail, and effective communication abilities.

As a Senior Debt Management Coordinator, you will be responsible for managing debt review email boxes, ensuring timely action on outstanding matters, and maintaining accurate records. You will also draft correspondence, including Cob's and paid-up letters, as required.

In addition to these key responsibilities, you will provide administrative support to the team, maintain accurate records, and perform other duties as directed by management.

We are looking for a highly motivated individual with previous experience in debt review, customer service, and working in a regulated environment. If you possess excellent communication and interpersonal skills, a positive attitude, and a high degree of patience and assertiveness, we encourage you to apply.

Key Responsibilities:

  • Manage debt review email boxes and ensure timely action
  • Draft correspondence, including Cob's and paid-up letters
  • Maintain accurate records and perform administrative tasks

Required Qualifications and Experience:

  • Matric/Grade 12 qualification
  • Previous debt review experience
  • Previous customer service experience
  • Experience working in a regulated environment

Benefits:

  • A competitive salary of R250,000 - R300,000 per annum
  • A supportive and dynamic work environment


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