International Donor Coordinator

5 days ago

Cape Town, Western Cape, South Africa Pillango Placements Full time
Job Title: International Donor Request Manager

Pillango Placements is seeking a highly skilled and experienced International Donor Request Manager to join our team. As a key member of our organization, you will be responsible for overseeing donor support and coordination for potential stem cell matches, managing medical evaluations, testing, appointments, and guiding donors through the entire process while facilitating communication with all international and national stakeholders.

Key Responsibilities:
  • Donor Identification and Notification: Notify donors that they have been identified as a potential stem cell match for a patient, educate and consent donors, and facilitate the management of the donor's stem cell collections.
  • Medical Team Support: Support medical teams in coordinating national and international stem cell donations, conducting donor information sessions, evaluating donor eligibility, managing medical assessments, and ensuring communication with coordinators.
  • Documentation and Logistics: Oversee documentation, transport logistics, permits, and customs clearance, while maintaining relationships with collection centres and ensuring financial and contractual obligations are met. Investigate quality incidents, maintain Standard Operating Procedures, and stay informed on stem cell donation developments.
Requirements:
  • Education: Bachelors degree (or equivalent) or relevant vocational training.
  • Experience: 1-2 plus years work experience, working in a high-pressure environment.
  • Knowledge and Skills: Knowledge of, or ability to understand, medical terminology, case-note documentation, medical history documentation. Experience of working with large database/CRM systems.
Skills and Abilities:
  • Language Skills: Fluent in German and English (written and verbal).
  • Discipline Knowledge: Willingness to become acquainted with, and understand, a very specific discipline/branch of medical science.
  • IT Skills: Good IT skills, including use of MS Office (Outlook, Word, Excel and PowerPoint).
  • Travel and Communication: Willingness to travel on occasions for training and workshops, both nationally and internationally. Ability to work in line with POPI and with an understanding of donor and patient confidentiality.
  • Interpersonal Skills: Excellent written and verbal communication skills. Strong interpersonal skills.
  • Community Focus: A heart for community and making a positive contribution to society.

NOTE: We ONLY accept online applications. We do not consider direct applications via Whatsapp or email.

The final remuneration package offered by the employer will be determined based on market standards, considering the candidate's qualifications, skills, and level of experience. The employer retains the prerogative to provide a remuneration package that aligns with industry norms and the specific attributes of the selected candidate.

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