Retail Operations Coordinator

4 days ago


Midrand, Gauteng, South Africa Curiska Full time

About the Role:

We are seeking a highly organized and detail-oriented Retail Operations Coordinator to support our e-commerce logistics team. This individual will be responsible for managing orders and deliveries of stock to key Retailers across the country.

Key Responsibilities:

• Process orders on the company system (Fincon) in a timely manner

• Allocate orders to the correct warehouse location and work with our operations team to ensure efficient processing.

• Manage stock allocation to orders and work with the procurement department on incoming orders and stock transfers.

• Manage exceptions and customer expectations relating to stock shortages and delays.

• Keep our customers informed with product developments, price updates, and stock levels.

• Ensure that orders are invoiced, delivered, and booked by customers within agreed service delivery times.

• Handle any queries that may arise from faulty stock returns in conjunction with our technical team

• Communicate with product managers & account managers with regard to stock levels and demand

Qualifications:

• Completion of Matric or National Senior Certificate essential – Tertiary qualification a benefit



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