Retail Operations Associate

3 weeks ago


Midrand, Gauteng, South Africa Curiska Full time

We are seeking a highly organized and detail-oriented individual to fill the role of Retail Operations Assistant at Curiska. This position will be responsible for managing orders and deliveries of stock to key retailers across the country, ensuring efficient processing and timely delivery of products. The ideal candidate will have excellent communication skills and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Process orders on the company system (Fincon) in a timely manner.
  • Allocate orders to the correct warehouse location and coordinate with the operations team to ensure efficient processing.
  • Manage stock allocation to orders and collaborate with the procurement department on incoming orders and stock transfers.
  • Address exceptions and customer expectations related to stock shortages and delays.
  • Keep customers informed about product developments, price updates, and stock levels.
  • Invoice, deliver, and book orders with customers within agreed service delivery times.
  • Handle queries related to faulty stock returns in conjunction with the technical team.
  • Communicate with product managers and account managers regarding stock levels and demand.

Requirements:

  • Completion of Matric or National Senior Certificate is essential; a tertiary qualification is a benefit.


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