Proactive Customer Training Facilitator
1 month ago
Emporium Human Capital seeks a skilled and experienced Proactive Customer Training Facilitator to join our team.
The ideal candidate will have a strong background in training and customer support, with excellent communication and problem-solving skills.
Job Summary:
We are looking for a highly motivated and organized individual to create and manage training plans with customers, provide system training, and offer customer support.
About the Role:
- Create and manage comprehensive training plans that meet the unique needs of each customer.
- Provide expert system training to customers, ensuring they fully understand the system's features and functionalities.
- Deliver exceptional customer support, resolving queries, recommending solutions, and guiding users through the system.
- Collaborate with clients to effectively coordinate each training project from start to finish.
- Communicate project successes and areas for improvement to internal and external stakeholders, driving continuous process enhancement.
- Assist in preparing data and uploading it onto the system for new customers.
Requirements:
- Strong background in training or consulting, preferably with experience in accounting or bookkeeping.
- Excellent proficiency in Microsoft Office, including Word, Outlook, and PowerPoint, as well as intermediate Excel skills.
- Ability to work independently and collaboratively as part of a team.
- Excellent communication and problem-solving skills, with a focus on customer satisfaction.
What We Offer:
A competitive salary of R 22 500 per month, reflecting the region's living costs and industry standards.
This role is an exciting opportunity to grow with Emporium Human Capital, develop your skills, and make a meaningful impact in the field of customer training and support.
-
Customer Training Specialist
7 minutes ago
Somerset West, Western Cape, South Africa Emporium Human Capital Full timeEmporium Human Capital is currently seeking a highly skilled Customer Training Specialist to join their team in Somerset West.The successful candidate will be responsible for creating and managing training plans with customers, reporting on training progress, and working directly with clients to coordinate each training project to completion.Key...
-
Customer Service Specialist
3 weeks ago
Somerset West, Western Cape, South Africa Emporium Human Capital Full timeJob Summary:We are seeking a skilled Customer Service Specialist to join our team at Emporium Human Capital. As a key member of our operations, you will be responsible for delivering exceptional customer support and training services.About the Role:The successful candidate will work closely with clients to effectively coordinate training projects,...
-
Customer Support Specialist
7 minutes ago
Somerset West, Western Cape, South Africa Arvo Full timeAt Arvo, we are on the lookout for a Customer Support Specialist to join our dynamic team in Somerset West. This is an exciting opportunity to thrive in a fast-paced environment where customer-centricity is at the forefront.The ideal candidate will be responsible for delivering top-notch support across various channels, addressing customer queries with...
-
Training Experience Specialist
2 months ago
Somerset West, Western Cape, South Africa Emporium Human Capital Full timeKey Responsibilities:• Collaborate with clients to design and implement customized training plans that meet their specific needs.• Develop and deliver comprehensive training programs to ensure effective knowledge transfer and skill development.• Establish strong relationships with clients to understand their training objectives and provide ongoing...
-
Expert Training and Support Specialist
1 week ago
Somerset West, Western Cape, South Africa Emporium Human Capital Full timeJob OverviewWe are seeking an experienced Training and Customer Support Consultant to join our team at Emporium Human Capital.Key ResponsibilitiesCreate and manage customized training plans for clients.Develop and implement effective training programs, ensuring seamless onboarding and support.Collaborate closely with customers to coordinate each project from...
-
Client Success Partnership Manager
3 weeks ago
Somerset West, Western Cape, South Africa Emporium Human Capital Full timeJob OverviewWe are seeking a highly motivated and experienced Client Success Consultant to join our team at Emporium Human Capital.About the RoleThis is an exciting opportunity for a seasoned professional to drive and own the new client onboarding journey, develop and foster strong client relationships, and ensure optimal adoption of our software.Key...
-
Compliance Support Specialist
1 month ago
Somerset West, Western Cape, South Africa Emporium Human Capital Full time**Job Overview**We are seeking a skilled Compliance Administrator to join our team at Emporium Human Capital. The successful candidate will be responsible for ensuring our client support remains above standard while managing and processing client queries.The primary responsibility of this role is to facilitate the seamless integration of new clients into the...
-
Technical Support Specialist
1 day ago
Somerset West, Western Cape, South Africa Helderberg Personnel cc Full timeWe are seeking a skilled Technical Support Specialist to join our team at Helderberg Personnel cc. This is an exciting opportunity to provide high-level technical support to our customers, working with cutting-edge cloud computing and web-based applications.Job SummaryThe successful candidate will be responsible for responding to customer inquiries via...
-
Senior Accounting Specialist
1 day ago
Somerset West, Western Cape, South Africa Helderberg Personnel cc Full timeWe are seeking a highly skilled Senior Accounting Specialist to join our team at Helderberg Personnel cc. This role is responsible for managing client relationships, ensuring compliance, supervising bookkeeping functions, and planning client deliverables.Key Responsibilities:BUILD AND MANAGE CLIENT RELATIONSHIPSSUPERVISE BOOKKEEPING FUNCTIONPLAN AND MANAGE...
-
Learning and Development Professional
3 weeks ago
Somerset West, Western Cape, South Africa Emporium Human Capital Full timeEmporium Human Capital: Learning and Development ProfessionalWe are seeking a highly skilled Learning and Development Professional to join our team at Emporium Human Capital.Salary: R 20,000 - R 23,000 per monthJob Description:In this role, you will be responsible for creating and managing training plans with customers, reporting on training progress, and...
-
Learning and Development Specialist in Somerset West
7 minutes ago
Somerset West, Western Cape, South Africa Emporium Human Capital Full timeAt Emporium Human Capital, we are seeking a highly skilled Learning and Development Specialist to join our team in Somerset West. As a key member of our organization, you will play a vital role in creating and managing training plans with customers.The ideal candidate will have training/educator or consulting experience, as well as a Bachelor's Degree in...
-
Key Account Management Specialist
3 weeks ago
Somerset West, Western Cape, South Africa Emporium Human Capital Full timeJob Title: Key Account Management SpecialistLocation: Somerset WestSalary: R 20 000 to R 23 000 per month (negotiable depending on experience)About the Role:We are seeking a highly skilled Key Account Management Specialist to join our team at Emporium Human Capital. As a specialist in customer success, you will be responsible for creating and managing...
-
Regulatory Compliance Officer
3 weeks ago
Somerset West, Western Cape, South Africa Emporium Human Capital Full timeEmporium Human Capital is seeking a highly skilled Compliance Administrator to join their team.The ideal candidate will have excellent customer service and administration skills, with experience in managing client queries and facilitating the onboarding process. They will also be responsible for ensuring strict adherence to regulatory requirements and...
-
Administrative Support Specialist
3 weeks ago
Somerset West, Western Cape, South Africa O'Brien Recruitment Full timeO'Brien Recruitment is seeking an experienced and customer-focused Administrative Support Specialist to join our team in Somerset West. The ideal candidate will have a minimum of 2-3 years of experience in Front of House roles, with excellent communication skills, a strong attention to detail, and the ability to work independently.Responsibilities...
-
Financial Management Trainee
1 month ago
Somerset West, Western Cape, South Africa Helderberg Personnel cc Full timeJob Title: Financial Management Trainee - Accounting SpecialistAbout the RoleWe are seeking a highly motivated and dedicated individual to join our team as a Financial Management Trainee - Accounting Specialist. This is an excellent opportunity for someone who is passionate about becoming a Professional Accountant/Chartered Global Management...
-
Senior Financial Accountant
3 weeks ago
Somerset West, Western Cape, South Africa Frank Consult Full timeCompany Overview">Frank Consult is a highly successful commodity trading company in Somerset West, specializing in international physical deliveries. We are seeking an exceptional Trade Accountant to join our dynamic team.">Estimated Salary: R800,000 - R1,200,000 per annum">Job Description">The primary contact for our customers and internal parties, you will...
-
Senior Human Resources Business Partner
6 days ago
Somerset West, Western Cape, South Africa Helderberg Personnel cc Full time**Job Overview**Helderberg Personnel cc is seeking an experienced Senior Human Resources Business Partner to support our company consultants in addressing workforce challenges unique to the transport and logistics industry.The successful candidate will drive efficiency and adaptability across the organisation, fostering strong communication, trust, and...
-
Accounting Migration Specialist
1 month ago
Somerset West, Western Cape, South Africa Emporium Human Capital Full timeCompany Overview:Elevate your career with Emporium Human Capital as an Accounting Migration Specialist. We are seeking highly motivated individuals to assist new and existing customers with complex financial integrations and migrations.Salary: R 18 000 per month, commensurate with experience.Job Description:As an Accounting Migration Specialist, you will be...
-
Business Process Consultant
3 weeks ago
Somerset West, Western Cape, South Africa Emporium Human Capital Full timeAre you looking for a challenging role in financial system integration?About the JobWe are seeking a skilled Business Process Consultant to assist our clients with integrations and migrations of their financial web applications at Emporium Human Capital.Job PurposeThe primary objective of this position is to provide expert-level support to new and existing...
-
Highly Skilled Data Migration Expert
7 minutes ago
Somerset West, Western Cape, South Africa Arvo Full timeJob Title: Highly Skilled Data Migration ExpertCompany OverviewAt Arvo, a rapidly growing South African software company specializing in the property management industry, we are committed to developing the most advanced end-to-end property management ecosystem. Our mission is to provide seamless migration processes and dedicated training and support services...