Technical Support Specialist

21 hours ago


Somerset West, Western Cape, South Africa Helderberg Personnel cc Full time

We are seeking a skilled Technical Support Specialist to join our team at Helderberg Personnel cc. This is an exciting opportunity to provide high-level technical support to our customers, working with cutting-edge cloud computing and web-based applications.

Job Summary

The successful candidate will be responsible for responding to customer inquiries via email, phone, and live chat in a professional and courteous manner. They will troubleshoot and resolve customer issues related to our platform, document and track customer inquiries and resolutions in our ticketing system, and collaborate with the development team and projects team to escalate complex issues and ensure timely resolution.

A key aspect of this role is proactively identifying and suggesting solutions to improve the customer experience. The ideal candidate will stay up-to-date on the latest developments and features of our platform, ensuring they can provide expert guidance to customers.

Qualifications and Experience

To be successful in this position, you will require:



  • Somerset West, Western Cape, South Africa Helderberg Personnel cc Full time

    At Helderberg Personnel cc, we are seeking a skilled Technical Support Specialist to join our team. This role is perfect for an individual who is passionate about delivering exceptional support services and has a knack for problem-solving.About the Role:We are looking for a highly motivated and experienced technical support specialist to provide top-notch...


  • Somerset West, Western Cape, South Africa Helderberg Personnel cc Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at Helderberg Personnel cc. This is an exciting opportunity for a motivated individual to provide high-level technical support to our customers.


  • Somerset West, Western Cape, South Africa Helderberg Personnel cc Full time

    Helderberg Personnel cc is seeking a highly skilled and experienced IT Technical Support Specialist to join our team. The successful candidate will be responsible for providing top-notch technical support to our staff, ensuring that all IT systems are running smoothly and efficiently.\


  • Somerset West, Western Cape, South Africa Helderberg Personnel cc Full time

    Helderberg Personnel cc is seeking a skilled Technical Support Specialist to join our team. With a strong focus on delivering exceptional customer experiences, this role requires a technical expert who can provide high-level support to clients.Key ResponsibilitiesProvide professional and courteous assistance to customers via multiple channels (email, phone,...


  • Somerset West, Western Cape, South Africa E&D Recruiters Full time

    Job Title:Technical Design SpecialistOverview:E&D Recruiters is a recruitment agency that connects skilled professionals with top companies. We are currently looking for a Technical Design Specialist to join our team.Job Description:We are seeking a highly skilled Technical Design Specialist to develop, adapt, refine, and improve both mechanical and...


  • Somerset West, Western Cape, South Africa Exceed Human Resource Consultants Ltd Full time

    Job SummaryWe are seeking a highly skilled Business Support Specialist to join our team at Exceed Human Resource Consultants Ltd. The successful candidate will provide administrative support to the Office Administration Manager and Compliance Director, ensuring seamless onboarding and off-boarding procedures for clients.Key ResponsibilitiesPerform onboarding...


  • Somerset West, Western Cape, South Africa Merand Corbett & Associates Full time

    **Job Summary:**We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Merand Corbett & Associates.**About the Role:**This is an exciting opportunity for a motivated individual to support our attorneys in managing administrative tasks related to Third Party Claims, Road Accident Fund Claims, and Medical...


  • Somerset West, Western Cape, South Africa Datafin Recruitment Full time

    Job OverviewDatafin Recruitment is a dynamic provider of cutting-edge products based in Somerset West.We are seeking a Senior IT Support Specialist to join our team.Key Responsibilities:Provide first-line support for IT incidents, including monitoring and updating the Helpdesk system.Work diligently with the team and end-users to ensure technology is running...


  • Somerset West, Western Cape, South Africa O'Brien Recruitment Full time

    O'Brien Recruitment is seeking an experienced and customer-focused Administrative Support Specialist to join our team in Somerset West. The ideal candidate will have a minimum of 2-3 years of experience in Front of House roles, with excellent communication skills, a strong attention to detail, and the ability to work independently.Responsibilities...


  • Somerset West, Western Cape, South Africa Accountancy Placements Pietermaritzburg Full time

    Job Description: We are seeking a highly skilled Portfolio Manager and Administrative Support Specialist to join our team at Accountancy Placements Pietermaritzburg. This is a fantastic opportunity for an individual with strong organizational skills and attention to detail to support our portfolio managers in their daily tasks. The successful candidate will...


  • Somerset West, Western Cape, South Africa Merand Corbett & Associates Full time

    At Merand Corbett & Associates, we are seeking a skilled Executive Support Specialist to join our team. This role offers an exciting opportunity for a highly organized and detail-oriented individual to provide administrative support to our organization.We are looking for someone who is proficient in performing a variety of tasks, including switchboard and...


  • Somerset West, Western Cape, South Africa Datafin Recruitment Full time

    **Job Summary:**We are seeking a highly skilled IT support specialist to join our team at Datafin Recruitment in Somerset West. This exciting role involves providing end-user support, provisioning hardware and software, and troubleshooting end-user IT systems.**Company Overview:**Datafin Recruitment is a dynamic provider of cutting-edge products based in...


  • Somerset West, Western Cape, South Africa Helderberg Personnel cc Full time

    We are seeking an experienced Administrative Support Specialist to join our team at Helderberg Personnel cc. The ideal candidate will have a strong background in administration, excellent communication skills, and the ability to work in a fast-paced environment.The successful candidate will be responsible for providing administrative support to our clients,...


  • Somerset West, Western Cape, South Africa Emporium Human Capital Full time

    Job Summary:We are seeking a skilled Customer Service Specialist to join our team at Emporium Human Capital. As a key member of our operations, you will be responsible for delivering exceptional customer support and training services.About the Role:The successful candidate will work closely with clients to effectively coordinate training projects,...


  • Somerset West, Western Cape, South Africa Emporium Human Capital Full time

    Emporium Human Capital is seeking a highly skilled Migration Specialist to join their team in a dynamic and fast-paced environment.About the RoleThe successful candidate will be responsible for assisting new and existing clients with complex integrations and migrations of their financial web applications. This includes creating technical specifications,...


  • Somerset West, Western Cape, South Africa Helderberg Personnel cc Full time

    At Helderberg Personnel cc, we are seeking a skilled Assembly Production Specialist to join our team. This is an exciting opportunity for a motivated individual to work in a fast-paced environment and contribute to the success of our organization.Job SummaryThe Assembly Production Specialist will be responsible for assembling components or products,...


  • Somerset West, Western Cape, South Africa Emporium Human Capital Full time

    At Emporium Human Capital, we are seeking a skilled Migration Specialist to join our team.Job Description    Our ideal candidate will be responsible for assisting new and existing customers with complex integrations and migrations of their financial web applications. This includes understanding the client's needs, creating technical specifications, and...


  • Somerset West, Western Cape, South Africa Helderberg Personnel cc Full time

    We are seeking a highly skilled Senior Accounting Specialist to join our team at Helderberg Personnel cc. This role is responsible for managing client relationships, ensuring compliance, supervising bookkeeping functions, and planning client deliverables.Key Responsibilities:BUILD AND MANAGE CLIENT RELATIONSHIPSSUPERVISE BOOKKEEPING FUNCTIONPLAN AND MANAGE...


  • Somerset West, Western Cape, South Africa Emporium Human Capital Full time

    **Job Overview**We are seeking a skilled Compliance Administrator to join our team at Emporium Human Capital. The successful candidate will be responsible for ensuring our client support remains above standard while managing and processing client queries.The primary responsibility of this role is to facilitate the seamless integration of new clients into the...


  • Somerset West, Western Cape, South Africa Exceed Human Resource Consultants Ltd Full time

    Exceed Human Resource Consultants Ltd is seeking an Administrative Operations Specialist to provide high-level administrative support to our team.Key Responsibilities:Assist in the maintenance and performance of processes and procedures in line with our Risk Management and Compliance Program (RMCP)Manage FICA compliance program to ensure alignment with...