Highly Skilled IT Support Specialist
1 month ago
We are seeking a highly skilled 2nd Line Support Engineer to join our team at Uptime Solutions Ltd. This role involves providing top-notch technical support to our clients, working closely with a leading US-based Managed Service Provider (MSP).
Key Responsibilities- Provide exceptional 2nd line support to a large client base, ensuring seamless issue resolution and escalation when necessary.
- Develop and maintain in-depth knowledge of various technologies, including MS Windows Server, Microsoft 365, Azure, and endpoint protection solutions.
- Collaborate with cross-functional teams to deliver high-quality services and ensure excellent customer satisfaction.
- Strong background in IT support, preferably with experience in an MSP environment.
- In-depth knowledge of MS Windows Server (2012, 2016, 2019), Microsoft 365, Azure, Azure AD, and endpoint protection solutions.
- Ability to work effectively in a hybrid/remote setting, with flexibility to adapt to changing priorities and deadlines.
- A competitive salary range of $70,000 - $90,000 per year, commensurate with experience.
- Flexible hybrid/remote working patterns, allowing for better work-life balance.
- Access to company-funded training and development opportunities, enhancing your skills and career growth.
- Cross-border collaboration with leading MSPs and colleagues worldwide, fostering global perspectives and expertise.
We are a dynamic company committed to delivering innovative Staff Augmentation, IT Support, and NOC services to MSPs. Our mission is to empower our partners to provide exceptional services to their customers, while promoting a culture of diversity, equity, inclusion, and belonging.
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Highly Skilled IT Support Specialist
1 month ago
Cape Town, Western Cape, South Africa The Legends Agency Full timeRole OverviewWe are seeking a highly skilled and motivated individual to join our team as an IT Support Specialist at The Legends Agency.
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Highly Skilled Support Specialist
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Highly Skilled Automotive Specialist
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Project Support Specialist
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Highly Skilled Senior Concrete Expert
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Highly Skilled Network Infrastructure Specialist
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Highly Skilled Security Specialist
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