Operations Manager for Business Growth

3 weeks ago


parklands, South Africa Grace your HR needs Full time
Job Overview

We are seeking an experienced Operations Manager to join our team at Grace HR Needs. This role is ideal for a skilled professional looking to make a tangible impact on a growing business.

Key Responsibilities:
  • Operational Oversight: Oversee and streamline day-to-day operations, ensuring all activities are executed efficiently and accurately.
  • Financial Management: Develop, monitor, and manage a comprehensive financial plan to control expenses, manage cash flow, and make strategic investments.
  • Inventory and Stock Management: Oversee stock levels to avoid overstocking and manage slow-moving inventory while ensuring timely replenishment of popular items.
  • Customer Satisfaction & Support: Maintain a high standard of customer service, ensuring customer satisfaction is consistently prioritized.
  • Employee Development and Training: Assess team members' training needs and implement development plans to enhance staff skills, motivation, and performance.
  • Process Optimization: Identify and implement improvements in business processes to maximize productivity and efficiency.
Qualifications and Skills:
  • Experience: Minimum of 5-7 years in an operational or financial management role, preferably within a small to medium-sized business environment.
  • Analytical Skills: Strong data analysis skills with the ability to interpret financial data, develop insights, and make sound decisions.
  • Operational Expertise: Proven experience in process optimization, logistics, and stock management.
  • Communication: Excellent verbal and written communication skills, with the ability to work effectively with remote team members.
  • Customer-Centric Approach: Commitment to customer satisfaction and the ability to implement policies that enhance customer experience.
Estimated Salary: R500,000 - R700,000 per annum

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