Key Operations and Financial Strategist

3 weeks ago


parklands, South Africa Grace your HR needs Full time
Job Overview

We are seeking a highly skilled Key Operations and Financial Strategist to join our team at Grace your HR needs. As a central figure in daily operations, this individual will provide an analytical approach to running the business, ensuring financial health, effective inventory management, and smooth customer-centered operations.

Responsibilities
  • Operational Oversight
    • Oversee and streamline day-to-day operations to ensure efficiency and accuracy.
    • Implement processes and systems to improve productivity and reduce operational errors.
    • Collaborate closely with the Owner and advisor to ensure cohesive team alignment and seamless workflow.
  • Financial Management
    • Develop, monitor, and manage a comprehensive financial plan to control expenses, manage cash flow, and make strategic investments.
    • Strengthen financial controls, monitor budgeting and spending, and ensure accurate, up-to-date accounting practices.
    • Identify financial risks, develop strategies to mitigate them, and proactively prevent potential losses.
  • Inventory and Stock Management
    • Oversee stock levels to avoid overstocking and manage slow-moving inventory while ensuring timely replenishment of popular items.
    • Analyze stock data to forecast inventory needs accurately, minimizing waste and maximizing stock turnover.
    • Work closely with suppliers to optimize purchasing, pricing, and logistics.
  • Customer Satisfaction & Support
    • Maintain a high standard of customer service, ensuring customer satisfaction is consistently prioritized.
    • Implement efficient customer service protocols to address inquiries and resolve issues promptly.
    • Gather and analyze customer feedback to improve products, services, and operational efficiency.
  • Employee Development and Training
    • Assess team members' training needs and implement development plans to enhance staff skills, motivation, and performance.
    • Promote a collaborative team environment, setting up structures for communication and cross-functional learning.
  • Process Optimization
    • Identify and implement improvements in business processes to maximize productivity and efficiency.
    • Lead initiatives to simplify workflows and adopt innovative tools or technologies where relevant.
  • Market and Competitive Analysis
    • Conduct market research to stay updated on industry trends and identify new opportunities for business growth.
    • Analyze competitor activities to adjust business strategies accordingly.


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