Manager - Liquor Store

4 months ago

Parklands, South Africa Spar Full time

Are you passionate about spirits and wines, skilled in team management, and adept at engaging with diverse customers?

Look no further We are looking for a dynamic Floor Manager to lead our enthusiastic team at our upscale retail store.

This pivotal role focuses on driving foot traffic, increasing customer spending, and elevating our brand and offerings.

Proficiency in technology is also required for this role.

Building quick connections in a friendly manner, using persuasive communication to engage others, and going above and beyond for clients are essential aspects of this position.

Decision-making is collaborative, following established company policies meticulously.

Training, motivating, and leading a team are key responsibilities, along with embracing change with caution and guidance.

**Key Responsibilities**:

- Support daily operations
- Provide expert advice on product selection
- Sales: Building lasting relationships for business growth
- Train and develop staff for excellent customer service
- Manage inventory and implement effective merchandising
- Handle staff roster, leave schedules, and manual timesheets
- Recommend improvements to enhance customer service and product offerings
- Support daily operations

**Qualifications**:

- Profound knowledge of spirits and wines (additional training available)
- Strong leadership and communication skills
- Customer-oriented approach
- Previous retail experience within a similar role is required

About us: We are a retail store located in the Parklands/Sunningdale area in Cape Town.

**Experience**:

- Retail: 3 years (required)
- Store Management: 2 years (required)

**Location**:

- Parklands, Western Cape (preferred)

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