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Hostess - Seasonal (Hoseki Restaurant)

2 months ago

Stellenbosch, Western Cape, South Africa Delaire (Pty) Ltd Full time
Hostess Opportunity at Delaire (Pty) Ltd

We are seeking a skilled and friendly Hostess to join our team at Delaire (Pty) Ltd. As a Hostess, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and a pleasant dining experience.

Key Responsibilities:
  • Welcome guests to the venue and ensure a smooth check-in process
  • Manage reservations and seating arrangements to maximize guest satisfaction
  • Provide menus and announce waiter/waitress names to guests
  • Assist with creating a floor plan for both lunch and dinner services
  • Communicate with senior chefs and managers regarding menu changes and special requests
  • Maintain a clean and organized hostess desk and ensure a welcoming atmosphere
  • Answer incoming calls and address guest queries in a professional and courteous manner
Requirements:
  • Grade 12 or equivalent qualification
  • Previous experience in a hospitality role, preferably as a Hostess
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Flexibility to work varying shifts, including evenings and weekends
  • Good physical condition to stand for long periods and walk during shifts

We are looking for a candidate who is enthusiastic, organized, and able to work well under pressure. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding role, please apply.