Operational Excellence Manager

2 weeks ago

Cape Town, Western Cape, South Africa Level-Up Full time

Job Overview:

We are seeking experienced and dynamic Operational Excellence Managers to join our team in Western Cape. As an Operational Excellence Manager, you will oversee operations within your designated shift, ensuring efficient management of staff and resources. The ideal candidate will possess a strong background in operations and management, with proven experience in employee relations. This is an excellent opportunity for individuals who thrive in a diverse and fast-paced environment.

Key Responsibilities:

  • Operational Management: Oversee daily operations within your shift, ensuring all tasks are performed efficiently and in accordance with company standards.
  • Staff Supervision: Lead and manage a team of employees, including scheduling, performance monitoring, and providing guidance.
  • Employee Relations: Handle employee-related issues, including chairing disciplinary hearings, issuing warnings, and maintaining clear and effective communication with staff.
  • Compliance: Ensure compliance with health and safety regulations, and legal requirements.
  • Reporting: Maintain accurate records of shift activities, incidents, and staff performance.

Salary: The estimated salary range for this position is R550,000 - R650,000 per annum, based on industry standards and the location.

Qualifications and Experience:

  • Education: Must have a tertiary qualification, at least NQF Level 6.
  • Experience:
    • Minimum of 5 years experience in operations, including roles in security, cleaning, or warehouse management.
    • Minimum of 5 years experience in management or supervisory positions.
    • Proven experience in employee relations, including handling disciplinary procedures and issuing warnings.

Skills and Attributes:

  • Strong leadership and team management abilities.
  • Excellent problem-solving and decision-making skills.
  • Ability to work effectively under pressure and handle challenging situations.
  • Strong interpersonal skills and the ability to interact with a diverse team.
  • Proactive, with a strong sense of initiative and operational efficiency.

Shift Work: The role requires flexibility to work on a roster that includes weekends and public holidays, with 12-hour shifts (day or night).

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