Operations Manager

1 month ago


Cape Town, Western Cape, South Africa Telebest Full time
Telebest Operations Manager

Estimated salary: $80,000 - $120,000 per annum.

About the Role:

We are seeking a highly skilled and experienced Operations Manager to join our team at Telebest. As an Operations Manager, you will play a key role in ensuring the smooth day-to-day operations of our retail stores.

Key Responsibilities:
  • Store Operations: Oversee store operations, including stock management, merchandising, and visual displays.
  • Staff Management: Manage and motivate store staff, ensuring they have the necessary skills and knowledge to provide excellent customer service.
  • Financial Management: Manage store budgets, forecasts, and financial reports, ensuring accurate and timely reporting.
  • Customer Service: Ensure high standards of customer service, responding promptly to customer complaints and resolving issues efficiently.
  • Marketing and Promotions: Develop and implement marketing strategies to drive sales and promote products.
Requirements:
  • Matric or equivalent qualification.
  • Relevant Diploma or Degree in Business Administration or related field.
  • At least 3 years' experience in a retail operations management role.
  • Valid driver's licence and own reliable vehicle.
What We Offer:
  • Competitive salary package.
  • Ongoing training and development opportunities.
  • Opportunity to work with a dynamic and growing company.


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