Loyalty and Payments Strategist

2 weeks ago


Cape Town, Western Cape, South Africa MECS Africa Full time
Job Title: Loyalty and Payments Manager

MECS Africa is seeking a highly skilled Loyalty and Payments Manager to join our team. As a key member of our retail business, you will be responsible for developing and executing the loyalty and payments strategy across our full network.

Key Responsibilities:
  • Develop and implement a comprehensive loyalty and payments strategy to drive business growth and customer engagement.
  • Design and execute the brand loyalty "go to market" strategy, including research and analysis of customer behavior and market trends.
  • Measure the effectiveness of loyalty and payments initiatives and make data-driven decisions to optimize results.
  • Collaborate with cross-functional teams, including retail, legal, technical, and PMO, to ensure business objectives are met.
  • Stay up-to-date with industry developments and best practices in loyalty and payments, and apply this knowledge to drive business success.
Requirements:
  • Minimum 10 years of experience in loyalty, payments, retail marketing, CRM, and digital.
  • Degree in Marketing or Business Management, with postgraduate qualifications advantageous.
  • Strong commercial acumen, including RAS Model and Business Case development.
  • Excellent research and analytical skills, with ability to translate key outcomes and findings into business strategy.
  • Mastery of loyalty models, industry deal terms, and competitor programs.
  • Deep understanding of payment systems and experience in deployment.
  • Ability to translate system capabilities into value propositions for customers.
  • System integration expertise, including payments, loyalty, CRM, and partners.


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