Training and Development Specialist
2 months ago
Job Summary:
Emporium Human Capital is seeking a highly skilled Training and Support Consultant to join our team. As a key member of our organization, you will be responsible for creating and managing training plans with customers, reporting on training progress, and providing system training and customer support.
Key Responsibilities:
- Develop and implement training plans that meet customer needs and expectations
- Monitor and report on training progress, identifying areas for improvement and implementing corrective actions
- Provide system training to customers, ensuring they have the necessary skills to use our software effectively
- Offer customer support, resolving queries and providing solutions to ensure customer satisfaction
- Assist with preparing data and uploading it onto our system for new customers
Requirements:
- Training or consulting experience
- Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
- Proficiency in Microsoft Word, Outlook, PowerPoint, and Accounting software packages
- Excel proficiency intermediate
- Customer service/support experience will be advantageous
What We Offer:
- A competitive salary of R 18 000 to R 23 000 per month
- A dynamic and supportive work environment
- Opportunities for professional growth and development
Closing Date: N/A
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