Training and Development Specialist

2 months ago


Somerset West, Western Cape, South Africa Emporium Human Capital Full time

Job Summary:

Emporium Human Capital is seeking a highly skilled Training and Support Consultant to join our team. As a key member of our organization, you will be responsible for creating and managing training plans with customers, reporting on training progress, and providing system training and customer support.

Key Responsibilities:

  • Develop and implement training plans that meet customer needs and expectations
  • Monitor and report on training progress, identifying areas for improvement and implementing corrective actions
  • Provide system training to customers, ensuring they have the necessary skills to use our software effectively
  • Offer customer support, resolving queries and providing solutions to ensure customer satisfaction
  • Assist with preparing data and uploading it onto our system for new customers

Requirements:

  • Training or consulting experience
  • Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
  • Proficiency in Microsoft Word, Outlook, PowerPoint, and Accounting software packages
  • Excel proficiency intermediate
  • Customer service/support experience will be advantageous

What We Offer:

  • A competitive salary of R 18 000 to R 23 000 per month
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development

Closing Date: N/A



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