Billing Operations Engineer

3 weeks ago


Johannesburg, Gauteng, South Africa Network Recruitment Full time

Main Responsibilities:

  • Billing Infrastructure Development
  • Optimization and Maintenance
  • Product Catalog Management
  • Charge Rate Analysis

Key Responsibilities:

  • Maintain and optimize billing infrastructure, including databases and servers, and collaborate with vendors to refine performance.
  • Manage product catalogues and call charge rates, and conduct analysis on rating and updates, as well as margin analysis on accounts.
  • Develop mediation rules and usage flow into the billing system.
  • Ensure accurate application of customer charges.
  • Migrate from legacy billing systems to new systems, leading architecture discussions for this.
  • Audit plans and products.
  • Handle escalations and queries from internal and external teams.
  • Assume P&L responsibility, analyzing invoices and identifying cost-saving opportunities, as well as analyzing vendors.

Requirements:

  • 8-10 years of technical VoIP billing experience, including fixed and variable billing, and ISP/Telco billing operations in a Service Provider environment.
  • 8-10 years of Linux OS experience.
  • 8-10 years of SQL database experience and intermediate SQL proficiency.
  • Intermediate scripting experience in Perl or Python.
  • Experience with integration into accounting packages and deploying middleware between systems.
  • Large data analysis experience.
  • Ability to architect billing system hierarchy.

Preferred Experience:

  • Project management and leadership experience.


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