Telecoms Billing Operations Specialist
1 month ago
We are seeking an experienced Telecoms Billing Operations Specialist to join our team at Network Recruitment.
About the RoleThis is a challenging and rewarding opportunity for a skilled professional to take ownership of delivering exceptional billing infrastructure and operations within a fast-paced telecoms environment. As a key member of our team, you will be responsible for ensuring seamless billing operations, collaborating with vendors, refining performance, and driving business growth.
Responsibilities- Maintain and optimize billing infrastructure (databases & servers) to ensure high uptime and efficiency.
- Collaborate with vendors to refine performance, identify areas for improvement, and implement changes as needed.
- Analyze and maintain product catalogues, call charge rates, and perform analysis on rating and updates.
- Build mediation rules and usage flow into the billing system to ensure accurate customer charges.
- Migrate from legacy billing systems to new systems, leading architecture discussions and ensuring smooth transitions.
- Audit plans and products to ensure compliance and accuracy.
- Handle escalations and queries from internal and external teams, including installation, support, and stakeholders.
- Analyze invoices and identify cost-saving opportunities, working closely with vendors to negotiate better rates.
- Develop technical documentation and reports to inform business decisions.
- 8-10 years of technical VoIP billing experience, including fixed and variable billing, in a Service Provider environment.
- 8-10 years of experience with Linux OS and SQL database management, with intermediate SQL proficiency.
- Intermediate scripting skills in Perl or Python, with experience integrating into accounting packages and deploying middleware between systems.
- Large data analysis experience and expertise in architecting billing system hierarchies.
- Project management and leadership experience, with a proven track record of success.
We offer a competitive salary range of R750,000 - R1,200,000 per annum, depending on experience.
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