Telecoms Billing Operations Specialist

1 month ago


Johannesburg, Gauteng, South Africa Network Recruitment Full time

We are seeking an experienced Telecoms Billing Operations Specialist to join our team at Network Recruitment.

About the Role

This is a challenging and rewarding opportunity for a skilled professional to take ownership of delivering exceptional billing infrastructure and operations within a fast-paced telecoms environment. As a key member of our team, you will be responsible for ensuring seamless billing operations, collaborating with vendors, refining performance, and driving business growth.

Responsibilities
  • Maintain and optimize billing infrastructure (databases & servers) to ensure high uptime and efficiency.
  • Collaborate with vendors to refine performance, identify areas for improvement, and implement changes as needed.
  • Analyze and maintain product catalogues, call charge rates, and perform analysis on rating and updates.
  • Build mediation rules and usage flow into the billing system to ensure accurate customer charges.
  • Migrate from legacy billing systems to new systems, leading architecture discussions and ensuring smooth transitions.
  • Audit plans and products to ensure compliance and accuracy.
  • Handle escalations and queries from internal and external teams, including installation, support, and stakeholders.
  • Analyze invoices and identify cost-saving opportunities, working closely with vendors to negotiate better rates.
  • Develop technical documentation and reports to inform business decisions.
Requirements
  • 8-10 years of technical VoIP billing experience, including fixed and variable billing, in a Service Provider environment.
  • 8-10 years of experience with Linux OS and SQL database management, with intermediate SQL proficiency.
  • Intermediate scripting skills in Perl or Python, with experience integrating into accounting packages and deploying middleware between systems.
  • Large data analysis experience and expertise in architecting billing system hierarchies.
Preferred Experience
  • Project management and leadership experience, with a proven track record of success.
Salary

We offer a competitive salary range of R750,000 - R1,200,000 per annum, depending on experience.



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