**Senior Billing Infrastructure Specialist**
2 months ago
**Job Title:** **Billing Operations Engineer**
**Job Summary:
We are seeking a skilled Billing Operations Engineer to join our team. The successful candidate will be responsible for delivering and maintaining our billing infrastructure.
**Key Responsibilities:
* Maintain and optimize our billing infrastructure, including databases and servers.
* Collaborate with vendors to refine system performance.
* Maintain product catalogues and call charge rates.
* Analyze rating and margin data on accounts.
* Build mediation rules and usage flow into the billing system.
* Ensure customer charges are applied correctly.
* Lead architecture discussions for migration from a legacy billing system to a new system.
* Audit plans and products.
* Handle escalations and queries from internal and external teams.
* P&L responsibility: Analyze invoices and identify cost-saving opportunities, same with vendors.
* Develop technical documentation and reports.
**Requirements:
* 8-10 years of technical VoIP billing experience (fixed and variable billing) and ISP/Telco billing operations in a Service Provider environment.
* 8-10 years of Linux OS experience.
* 8-10 years of SQL database experience and intermediate SQL proficiency.
* Intermediate scripting: Perl/Python.
* Experience with integration into accounting packages and deploying middleware between systems.
* Large data analysis experience.
* Architecting billing system hierarchy.
**Preferred Experience:** Project management and leadership experience. Education: Bachelors Degree
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