Key Retail Operations Manager

4 weeks ago


Cape Town, Western Cape, South Africa TFG Africa Full time
Store Management Role Overview

We are seeking a skilled Store Manager to lead our retail store, driving sales growth and ensuring exceptional customer experiences.

Salary: £55,000 - £65,000 per annum, depending on experience.

Job Description

The successful candidate will be responsible for:

  • Driving Sales Growth: Developing strategies to increase turnover and meet targets.
  • Expense Control: Managing costs effectively to ensure profitability.
  • Stock Loss Prevention: Implementing measures to minimize stock losses and maintain shrinkage within company standards.
  • People Management: Recruiting, developing, and managing staff to achieve business objectives.
  • In-Store Merchandising: Executing visual merchandising strategies to enhance customer engagement and drive sales.
  • Customer Satisfaction: Delivering outstanding customer service and meeting customer demands.
Required Skills and Qualifications

To succeed in this role, you will need:

  • Financial Acumen: Ability to manage budgets and analyze financial data.
  • Leadership Skills: Strong leadership abilities to motivate and develop staff.
  • Retail Experience: Proven experience in a retail environment with a focus on customer service and sales growth.
  • Organizational Skills: Ability to prioritize tasks and manage multiple projects simultaneously.
Benefits

We offer a competitive salary and benefits package, including:

  • Pension Scheme: Contributory pension scheme to support your future.
  • Annual Leave: Generous annual leave allowance to enable work-life balance.
  • Training and Development: Opportunities for professional development and training to enhance your skills.


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