Senior Retail Operations Manager

1 month ago


Cape Town, Western Cape, South Africa The Unlimited Force Full time

The Unlimited Force is a dynamic and fast-growing retail brand renowned for delivering exceptional customer service and an extensive range of high-quality products. To maintain our position at the forefront, we are seeking a seasoned Senior Retail Operations Manager to drive our retail operations forward.

About The Unlimited Force

We are a retail brand that prides ourselves on our dedication to providing unparalleled customer experiences and exceptional product offerings. Our team is passionate about innovation, creativity, and collaboration, making us a great fit for ambitious professionals who thrive in dynamic environments.

Job Description

This role will be responsible for overseeing the daily operations of our retail stores, ensuring seamless customer interactions, and driving sales growth through effective management and leadership. If you have a strong background in retail operations, leadership, and customer experience, we would like to meet you.

Key Responsibilities:

  • Manage store operations, including staff supervision, inventory control, and visual merchandising.
  • Develop and implement strategies to drive sales growth and enhance customer satisfaction.
  • Maintain high standards of customer service, ensuring every interaction meets our expectations.
  • Foster a positive work environment, promoting teamwork and employee engagement.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Minimum 5 years of experience in retail operations management.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Excellent leadership and communication skills.

Salary and Benefits

$65,000 - $85,000 per year, depending on experience. Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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