Retail Operations Manager

1 month ago


Cape Town, Western Cape, South Africa MindMatch Consulting Full time

MindMatch Consulting is a dynamic and growing company seeking an experienced Retail Operations Manager to lead our retail outlets in Cape Town.

As a seasoned leader, you will be responsible for managing the day-to-day operations of our stores, ensuring exceptional customer service, and driving sales growth while maintaining profitability.

We are looking for someone with at least 10 years of experience in franchise or retail operations, preferably with a proven track record of managing multiple locations. Your expertise in stock control, financial management, staff supervision, and marketing will be essential in achieving our business objectives.

Key Responsibilities:

  • Manage store operations, including inventory management, financial reporting, and employee supervision
  • Develop and implement strategies to increase sales, improve customer satisfaction, and enhance brand reputation
  • Foster a positive work environment, promote teamwork, and ensure excellent customer service
  • Monitor store performance, identify areas for improvement, and implement corrective actions
  • Collaborate with the head office team to align store operations with corporate goals and objectives
  • Conduct regular meetings with employees to discuss performance, provide feedback, and set goals
  • Ensure compliance with company policies, procedures, and regulatory requirements

Requirements:

  • Minimum 10 years of experience in retail operations, preferably with a proven track record of managing multiple locations
  • Strong leadership and supervisory skills, with the ability to motivate and inspire teams
  • Excellent communication, problem-solving, and analytical skills
  • Ability to work effectively in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously
  • Computer literacy in Microsoft Office, Excel, and Outlook
  • Valid driver's license and willingness to travel

What We Offer:

  • A competitive salary range of R650,000 - R850,000 per annum, depending on experience
  • A comprehensive benefits package, including medical aid, life insurance, and retirement fund contributions
  • Opportunities for professional growth and development within a dynamic and growing company
  • A supportive and collaborative work environment

We offer a dynamic and challenging role for an experienced Retail Operations Manager who is passionate about delivering exceptional results and leading high-performing teams. If you have a proven track record of success in retail operations and are committed to excellence, please submit your application.



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