Key Retail Operations Manager

2 days ago


Cape Town, Western Cape, South Africa Mindmatch Consulting Full time

**Job Overview:**

Mindmatch Consulting is seeking a highly skilled General Manager to lead our retail operations in Cape Town.

As a seasoned professional with at least 10 years of experience in franchise or retail operations, you will be responsible for managing multiple retail outlets and driving sales growth while maintaining high standards of customer service and food/product safety.

The ideal candidate will have a proven track record of success in stock control, financial management, staff management, and business development. They must be able to identify new opportunities for growth and implement effective strategies to achieve business objectives.

Responsibilities:

  • Manage daily store operations, including sales, stock control, and cash handling.
  • Develop and implement effective marketing strategies to drive sales growth.
  • Lead and motivate a team of retail professionals to achieve business objectives.
  • Monitor sales performance and implement corrective actions to improve profitability.
  • Maintain high standards of customer service and food/product safety.
  • Conduct regular reports on store performance and provide recommendations for improvement.

Requirements:

  • At least 10 years of experience in franchise or retail operations.
  • Proven track record of success in stock control, financial management, staff management, and business development.
  • Ability to work independently and as part of a team.
  • Strong communication and leadership skills.
  • Computer literacy in Microsoft Office and Excel.

Preferred Qualifications:

  • Experience in the food service industry.
  • Marketing experience, including social media channels.
  • Connections in the retail space.

Salary:** R800,000 - R1,200,000 per annum (dependent on experience)

Location:** Cape Town

Benefits:** Competitive salary, comprehensive benefits package, and opportunities for career growth and development.



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