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Restaurant Operations Manager

2 months ago

Cape Town, Western Cape, South Africa HR Genie Full time
{"h1": "Restaurant Manager Position", "p": "At The Vineyard Hotel, we prioritize our staff's well-being and provide a supportive environment for growth and development. Our commitment to our staff's success is reflected in our comprehensive benefits package, including medical aid, retirement and disability funding, and on-demand healthcare.

We offer growth opportunities through internal programs, traineeships, study loans, and professional coaching for managers. Our staff are encouraged to take initiative and thrive in an independent work environment, driving success for the restaurant and themselves.

This position is for a vibrant, energetic, and experienced Restaurant Manager who will be responsible for jointly managing our busy fine dining restaurant and ensuring that every guest receives personalized attention every time.

Key Responsibilities:

* Delight our guests with trendsetting and innovative products and outstanding service experiences
* Achieve operational profitability by driving sales targets and managing costs
* Contribute to the planning of food and beverage menu offerings and promotions
* Set and maintain food and beverage service standards
* Conduct regular guest service, menu, sales and standards training with staff
* Lead teams of people, encouraging teamwork and personal accountability and promoting staff engagement and retention
* Manage staff processes such as personal presentation, recruitment, performance and conduct, and daily restaurant operations

Requirements:

* Matric Certificate
* Qualification from a recognized South African or International Educational Institution
* Cape Wine Academy, WSET level 2 or 3, and Cocktail Bar courses
* Experience in a Sommelier role or equivalent with a strong wine and spirit background
* Fine Dining Restaurant experience and food knowledge
* Track record in leading and managing large teams
* At least 3 years' experience in a similar role in a busy, up-market restaurant
* Background in using technology, including micros/speed point machines and MS 365

We are an equal opportunity employer."