Restaurant Operations Manager

2 days ago


Cape Town, Western Cape, South Africa Hire Resolve Full time

Restaurant Manager Role Overview:

Hire Resolve is seeking a seasoned and skilled Restaurant Manager to lead the operations of our esteemed client's hotel restaurant in Cape Town. This reputable establishment requires a dedicated professional to oversee daily operations, ensuring exceptional guest experiences and driving profitability.

Responsibilities:

  • Oversee daily restaurant operations, including staff scheduling, inventory management, and quality control.
  • Ensure compliance with health and safety regulations and company policies.
  • Train, motivate, and mentor staff to deliver outstanding service and maintain operational standards.
  • Develop menu items in collaboration with the culinary team and analyze sales reports to identify trends.
  • Maintain high standards of food quality, presentation, and service.
  • Handle customer inquiries, complaints, and feedback in a professional manner.
  • Monitor financial performance and take action to optimize profitability.
  • Cultivate a positive and productive work environment.

Requirements:

  • Bachelor's degree in Hospitality Management or a related field.
  • Proven experience as a Restaurant Manager or similar role, with at least 5 years in the food and beverage industry.
  • Strong understanding of restaurant operations and best practices.
  • Excellent leadership and communication skills.
  • Ability to work under pressure and handle multiple tasks.
  • Exceptional customer service skills and a passion for the hospitality industry.
  • Knowledge of budgeting, financial management, and inventory control.
  • Proficient in point-of-sale (POS) systems and Microsoft Office Suite.
  • Flexibility to work varying shifts, including evenings and weekends.

Benefits:

This role offers a highly competitive salary based on experience, in line with industry standards and reflective of the candidate's skills and qualifications.



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