Restaurant Operations Manager

1 month ago


Cape Town, Western Cape, South Africa Red Ember Recruitment (PTY) Ltd Full time
Job Title: Restaurant Owner Operator

Red Ember Recruitment is seeking a highly skilled and experienced Restaurant Owner Operator to join their well-established hospitality group. As a key member of the team, you will be responsible for running and building one of their brands, driving business growth, and ensuring exceptional customer experiences.


Key Responsibilities:
  • Stay up-to-date with emerging trends that impact the business and implement strategies to capitalize on opportunities.
  • Demonstrate ownership and accountability by consistently improving restaurant operating standards and taking corrective action as needed.
  • Monitor underperforming restaurants, develop and execute corrective action plans to improve operating standards and profitability.
  • Ensure compliance with standards and regulations across the Operations team.
  • Identify and communicate operational and financial risks, developing corrective action plans to mitigate them.
  • Monitor and improve restaurant profitability through data-driven decision-making.
  • Submit timely and accurate reports on a regular basis.
  • Provide leadership, coaching, and strategic direction to restaurant management teams.

Requirements:
  • Proven experience at a Multisite Management level.
  • Must have multisite experience.
  • Tertiary qualification advantageous.
  • Strong Leadership ability.
  • Ability to delegate and manage down effectively.
  • Intermediate Microsoft Excel and Word skills.
  • High attention to detail and process-driven.
  • Analytical skills.
  • Strong verbal and written communication skills.
  • Discretion and integrity.
  • Problem analysis and problem-solving skills.
  • Stress tolerance.
  • Decision-making skills.
  • Strong market knowledge and experience working across various functions, businesses, and regions.
  • Previous knowledge of Micros advantageous.

Benefits:

Profit Share option available.



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